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FAQ

What currency are the prices?​

Our prices are in New Zealand dollars.

 

Payment

The only way currently to pay for subscriptions is by credit card

​At this stage, we do not accept manual payments for subscriptions. 

Buying an Individual Subscription

  • Use the "Select" button on the home page to choose your individual licence.

  • Signn up for an account using Google, Facebook or email methods. 

  • Add in your payment details.

  • Once accepted you will be able to access the "Members Shop" immediately. 

  • Please note: When you buy a subscription you can only access the resources from this subscription site (www.bexsubscription.com). You can not download them using your subscription from our main online store

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Buying a Team Subscription

​Unlike other stores we don't make you pay for licences you don't use by setting bands of licenses. E.G. 6-10. Instead, you can choose the exact number you need. Each team subscription gets 25% off.
You can also come back later and purchase more licences at a discounted price.

Instructions

  • Click the "Get discount now" button in the Team Subscription area on the home page.

  • Fill out the form, making sure that you specify the exact number of subscriptions you want. 

  • Once we have processed this you will receive a tailored coupon by email. This may take 24 hours.

  • Give this coupon to your team to purchase "Individual Licences" using their own credit card or set it up for them using your school credit card. (Unfortunately, we only accept credit card payments)

  • Each team member must make their own login. You can not log in using one account.

  • When entered into the "Enter a Coupon Code" area the price will be recalculated. Please double-check this has happened before you submit.

  • The coupon will run out once all of your team has purchased a Licence.  

  • The set-up, terms and conditions are the same as the normal "Individual Subscription." above.

  • Subscriptions will automatically update from the credit card used every 12 months at the discounted rate. You will get a reminder of this 3 days prior to the renewal.

  • If you require more licensees, come back to this page and type in the "Question and Notes" area that it is an extra license. Make sure you have your school name filled in. 

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How do I download the product once I have my subscription?

Watch a video demo here: https://youtu.be/Q-nVByHk26A?si=cgJc4w0b9LjVv0dz

  • Once you are signed up and have paid your subscription you will have instant access to the all our resources

  • Use the "Download Resources Here" button at the top of the page to access our resources.

  • Click on the resource item you want and click on "Add to Cart" 

  • Once you have everything you want, go to your "Cart".

  • Follow the normal checkout process. 

  • You will notice all products are "Free" ($0.00).

  • At the end of the checkout process, you will get a page that lists all your items. It will have a download link for each. 

  • You will also receive an email on the completion of your order. The email will have the links to the products as well.

  • Please note. The link will work for 30 days only.

  • If you forget to download the resource you can always come back and redo the process to get a new link. 

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Returns & Refunds

As we are a New Zealand company you are entitled to rights and protected under the Fair Trading Act and the Consumer Guarantees Act.

Privacy Policy

To read our full privacy policy and use of Cookies - Click Here

 

 

Thank you for shopping with us!
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